Who is Green Star Energy?

Green Star Energy is a supplier of gas and electricity to domestic and business customers in the UK. It supplies around 200,000 domestic gas and electricity customer accounts.

Green Star Energy was initially founded by Just Energy Inc of Canada in 2011. It launched commercially in 2013. It was acquired by Shell Energy in November 2019 and is now part of the Shell Energy Group, a global group of energy and petrochemical companies with 86,000 employees in more than 70 countries and net assets of over 200 billion US dollars.

What products and services does Green Star Energy offer?

Green Star Energy offers a range of tariffs for domestic consumers all of which include 100% renewable electricity as standard. These tariffs include;

Fix for Less tariffs – discounted fixed rate tariffs offering 100% renewable electricity and carbon offsetting. The xix rate periods range from 12 to 36 months.
Fix with Rewards tariffs – these tariffs include the above features with the added benefit of a Rewards program
Standard Plus – a variable rate tariff with no exit penalty.

Does Green Star Energy offer renewable energy tariffs?

Yes it does.

Green Star Energy does not generate its own electricity but has been buying and supplying 100% renewable electricity on all its tariffs since at least 1 April 2015. Consequently, its CO₂ emissions and high-level radioactive waste production, from electricity generation, are zero.

In addition, their “Green” tariffs also have an environmental element to the gas part, which includes reforestation and Carbon Offsetting.

Can I get a smart meter from Green Star Energy?

Yes you can.

All energy suppliers, including Green Star Energy, are required to take all reasonable steps to install smart meters for at least 85% of their domestic and small business customers by the end of 2024. If you are a Green Star Energy customer and would like a smart meter installed then please contact them directly.

What is Green Star Energy customer service like?

Based on the proportion of switches through our partner platform that complete successfully first time, we have awarded Green Star Energy 4 stars (90% plus first-time completion).

Reviews from other sites may vary. You may therefore wish to do your own checks if you are thinking of choosing Green Star Energy as your gas and electricity supplier.

Is Green Star Energy signed up to the Warm Home Discount?

Yes it is.

That means if you are eligible for the Warm Home Discount and you switch to Green Star Energy then you will still get it.

Is Green Star Energy signed up to the Energy Switch Guarantee?

No it is not (at the current time). However, its new owner Shell Energy is.

What are Green Star Energy financials like?

It’s fair to say that, before Green Star Energy was bought by Shell Energy, its financial position was dire. Indeed, had Shell Energy not bought the business it is uncertain whether it would have continued as a going concern.

The acquisition by Shell Energy has brought Green Star Energy into the Shell Group which has a massively strong balance sheet. Green Star Energy can now be considered financially secure. Consequently, we consider there is minimal financial risk to customers from being on supply with Green Star Energy.

Why we like Green Star Energy?

Financially secure energy supplier (following acquisition by Shell Energy).
100% renewable electricity as standard
Reliable switching completion rates through our service.

How can I compare and switch to Green Star Energy?

Here are 2 quick and simple ways in which you can compare and switch to Green Star Energy tariffs. Just pick the option that suits you best.

Option 1. See how it compares before applying. Click here...