How do I contact Octopus Energy?
Last Updated: 26 Jan 2022
Notwithstanding the energy crisis, Octopus Energy is still very much alive and kicking. While they are not actively taking on new customers at the current time, all other operations are continuing as normal. Existing customers can therefore contact them using any of the channels listed below.
To contact Octopus Energy by post
2nd Floor, United Kingdom House,
164-182 Oxford St
London W1D 1NN
To contact Octopus by phone
0808 164 1088
Mon-Thur 9am to 6.00pm
Fri 9am to 4.00pm
(Please check with your phone provider if you are unsure about how much a call will cost).
Or by email
If you are not happy with Octopus Energy’s customer service, then you can contact them using the contact details above.
Switching to Octopus Energy
To see how Octopus Energy compares with other energy suppliers on price and service, just pop your postcode into the box below.