Octopus Energy

Octopus Energy contact details

How do I contact Octopus Energy?

Last Updated: 26 Jan 2022

Notwithstanding the energy crisis, Octopus Energy is still very much alive and kicking. While they are not actively taking on new customers at the current time, all other operations are continuing as normal. Existing customers can therefore contact them using any of the channels listed below.

To contact Octopus Energy by post

Postal Address

2nd Floor, United Kingdom House,

164-182 Oxford St

London W1D 1NN

To contact Octopus by phone

0808 164 1088


Mon-Thur       9am to 6.00pm

Fri                    9am to 4.00pm

Sat-Sun Closed

(Please check with your phone provider if you are unsure about how much a call will cost).

Or by email



If you are not happy with Octopus Energy’s customer service, then you can contact them using the contact details above.

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