How do I contact Shell Energy?
To contact Shell Energy customer service, you can use any one of the options below.
To contact Shell Energy by post
PO BOX 6363,
Coventry CV3 9LR.
To contact Shell Energy by phone
0330 094 5800
Mon-Fri 8am to 6.30pm
Saturday 9am to 4pm
(Please check with your phone provider if you are unsure about how much a call will cost).
To contact Shell Energy by email
Not available (as far as we can tell)
How to complain to Shell Energy
If you are not happy with Shell Energy’s customer service or with something they have done then you can contact them using the contact details above. Alternatively, you can contact them using their online complaint form.
Thinking of switching to Shell Energy?
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