How do I contact Shell Energy?
To contact Shell Energy customer service, you can use any one of the options below.
To contact Shell Energy by post
PO BOX 6363,
Coventry CV3 9LR.
To contact Shell Energy by phone
0330 094 5800
Mon-Fri 8am to 6.30pm
Saturday 9am to 4pm
(Please check with your phone provider if you are unsure about how much a call will cost).
To contact Shell Energy by email
Not available (as far as we can tell)
How to complain to Shell Energy
If you are not happy with Shell Energy’s customer service or with something they have done then you can contact them using the contact details above. Alternatively, you can contact them using their online complaint form.
Thinking of switching to Shell Energy?
To see how Shell Energy compares with other energy suppliers on price and service just pop your postcode into the box below. It takes just a few minutes of your time and could save you £300 a year.
Just so you know, energyscanner is not affiliated to, linked with or otherwise endorsed by Shell Energy. We do not have a commercial relationship with Shell Energy. However, if you use our energy comparison and switching service to switch energy supplier, we will earn a commission indirectly from a third party service.